Delivery times are far too long, even before COVID-19
I have been buying from Peter Hahn since 2016, over those years I have averaged ordering about 3 items per year, a fair proportion of which I need to send back, but that is OK, as buying online is always a bit of a gamble. What irritates me most is the length of time is takes from order date to delivery, which is usually in excess of 2 weeks, even though the notification that 'Your Peter Hahn package is on its way to you' is usually sent out within a couple of days of the order, it takes another 14 days for it to be delivered to my door. This is not a recent phenomenon as a result of COVID-19.
Alfredo377
2 Contributions
Beware the junk mail
The products they sell are of good quality, but if you're not careful you will be inundated with catalogues through the post, from Peter Hahn and others.
Good experience all round
I was a bit concerned when I saw some of the reviews, but I’ve bought from Peter Hahn three times now and service has been really good. The item has arrived promptly and been of great quality.
Bradley Brewer
2 Contributions
I adore the things I purchase from…
I adore the things I purchase from Peter Hahn. Their customer service is outstanding. The Gardeur skirt I recently purchased is the exception. The fabric felt inexpensive the one time I wore it. And, my family all advised me n vet to wear it again. If became the joke of our Thanksgiving dinner.
Jeremy Graves
2 Contributions
Great place to shop for quality fashion!
Great company to shop for quality fashion. Lots of choice for all ages and styles.
Avery M720
3 Contributions
Good quality
Good quality
range with reasonable prices and offers. Goods take too long to arrive
Chester Walker
3 Contributions
Will purchase again
Easy website to navigate. Excellent range of products. Prompt delivery.
You sell fashions that suit me and look…
You sell fashions that suit me and look good.
Carol B556
3 Contributions
Never never ever buy from this company
Never never ever buy from this company. I have asked them on many occasions to STOP sending me email after email advertising their products and they won’t stop !!!! I’m now having to start legal action to get them to stop. Totally inundated with these emails????
Bradley925
1 Contribution
Easy ordering, good delivery updates
My most recent purchase from Peter Hahn was a pair of trousers. The ordering process is easy to navigate and I appreciate the updates regarding delivery dates. The trousers fit well, and I’ve now had them shortened to suit me.
I have been very pleased with all my purchases from Peter Hahn.
Anna Clark
2 Contributions
I am a customer for many years now and…
I am a customer for many years now and I always enjoy shopping at Peter Hahn UK. If sometimes, I needed a refund, Ph's Customer Service Team has always been responsive and professional. Normally you can expect to wait more than 8 days for any delivery in the UK....yes, indeed, delivery service needs to improve. Top clothing labels, expensive but worth purchasing.
My Christmas top has just arrived
My Christmas top has just arrived. Perfect as usual.
Donald517
2 Contributions
Good clothes…
Expensive although there are often offers. Delivery is slow by modern standards but that doesn’t worry me. What I like best is the quality. I’ve bought a few really good items that I expect to wear a lot. Sustainable materials too so that’s good.
Excellent choice of European labels
Excellent choice of European labels. Long wait for delivery though without any communication during the intervening period. Would have appreciated email update say at point of dispatch.
Smart pair of slippers
Although there was delay in receiving my slippers, they arrived just in time for the colder weather. Both sturdy and smart looking pair as well as comfortable and am pleased with them.